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UK Wedding News

19/04/2017

Children's Hospital Utilises Video Technology

The Royal Hospital for Children (RHC) in Glasgow has revealed that it is using personalised video technology to help parents stay connected with their children who are patients at the hospital.

The RHC, which opened in 2015, has the largest neo-natal intensive care unit in Scotland.

A key challenge that many parents of premature baby's face is that they may not live in close proximity to the hospital. As a result, visiting the unit to be with their child as often as they would like can be difficult.

During their baby's stay in the unit, a number of parents also need to continue their work and care for other members of their family. This can be an extremely stressful time for parents who would really value being able to see their baby's progress.

In order to try and make this happen, Neil Patel, Consultant Neonatologist, researched how new technology might help keep parents updated on their baby's progress.

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Neil explained: "The idea originally came from a parent of one of our patients. He uses personalised video in his work to connect with clients and asked if we could send him video updates of his own baby.

"We then asked more families who all told us there is nothing more reassuring than actually seeing their baby. They thought video was a brilliant way of keeping them up to date with non-clinically sensitive updates when they were away from the hospital.

"Having researched the video technology available to us, we felt that vCreate ticked all the boxes. It's a personalised video platform that makes it quick and simple to create a video which can then be securely accessed by the baby's parents on any device at any time.

"When we spoke to vCreate and told them what we wanted to achieve, they were keen to help. We worked together to initiate a pilot programme to assess its impact."

Ben Moore, Founder of vCreate, added: "We have an optional feature on the platform which ensures that all videos are internally published behind a secure firewall and are therefore only accessible by approved viewers.

"Parents are given a vCreate Viewer Licence that allows access to videos of their own child only. As more videos are created a story is formed of the child's road to recovery.

"The parents can then take the videos with them when the child leaves the unit as a memento. The videos are then permanently deleted from the system in line with data protection policy. Although it may sound complex, from both staff and parent's point of view, it's really simple to use."

(JP/LM)

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"The Royal Hospital for Children (RHC) in Glasgow has revealed that it is using personalised video technology to help parents stay connected with their children who are patients at the hospital."